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Requesting a New Keyboard or Mouse

IT Support Team
Verified Author
Last Updated February 14, 2026
Document Ref #KB-0015
Standard peripherals (Keyboards, Mice, Cables) do not require a ticket approval process. 1. Bring your faulty device to the IT Room (Ground Floor). 2. The IT Staff will verify the fault. 3. You will receive a replacement immediately. For expensive items (Headsets, Webcams, RAM upgrades), please log a "New Asset Request" ticket.

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