Fix Website Login Issues (Clear Cache)

IT Support Team

Verified Author

Last Updated February 14, 2026

Document Ref #KB-0014

If a website is loading strangely or not letting you log in: 1. Open Chrome or Edge. 2. Press "Ctrl + Shift + Delete" on your keyboard. 3. Set Time Range to "All Time". 4. Check ONLY "Cached images and files" and "Cookies". 5. Click "Clear Data". 6. Close the browser completely and try again.

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Fix Website Login Issues (Clear Cache)

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